BAM expanded its coverage without opening branches
BAM, Banco Agromercantil de Guatemala, enabled a network of agents and merchants, with Kaval Pay operating underneath.
Operated under the brand
130K+
Monthly transactions in production
TelpoTPS900
+700
Points enabled on the network
+10
Active transactional services
The opportunity
The network already exists. What’s missing is the technology to connect it.
Millions of merchants serve customers every day who need to withdraw cash, pay a bill or receive a remittance. That demand had no formal answer.
Merchant and agent networkconnected
The solution
Kaval Pay turns any merchant into a transactional point.
Reach without opening offices
Bring transactional services where a branch isn’t justified, but an agent is. Without opening a single point of your own.
Connects physical and digital channels
Links merchants and agents with transactional systems in real time, whatever the channel — authentication, routing and confirmation in seconds.
Invisible and reliable
The agent sees «transaction successful»; the institution gets full traceability and real-time control.
Cloud reporting
Clear data and real-time decisions, accessible from anywhere.
How it works
From the user to the confirmed transaction
Step 1
User arrives at the agent
The customer goes to a merchant or correspondent enabled in their area, without traveling to a bank branch.
Step 2
The agent operates from a POS or phone
They start the operation from a simple interface. No advanced technical training or proprietary systems to maintain.
TelpoTPS900
13:45
Hi, Juan
What would you like to do?
Available balance
370,0 GTQ
Customer transactions
Agent transactions
Step 3
Kaval routes to the right system
Kaval automatically connects to the bank, remittance firm or provider, without the agent needing to know how.
Step 4
Transaction executed and validated
The company processes, validates and confirms instantly, with full traceability for the bank.
TelpoTPS900
13:45
Printing receipt.
Transaction successful!
At: Business name
Global cosmetics payment
02 Abr 2023 - 10:15 a.m.
Ref.
2542359
Advisor name
Franco Cue Jose Miguel
Services
One infrastructure, many services and sectors
Withdrawals and deposits
Cash operations at any enabled point, without going to a branch.
Point balance
Q 4.8M
Deposit
Withdrawal
Bill payment
Electricity, water, phone and more: the agent becomes a collection point.
Electricity
Water
Telefonía
Remittances
International transfers processed at the point of service, without intermediaries.
Q 1,200 received instantly
Banking correspondents
Full correspondent banking with traceability, reports and centralized control.
Satellite merchants
Shops, pharmacies and local merchants as points of service for banks, insurers and telcos.
+1.2Kactive points
Live in production
Consolidated figures of the network operated under the BAM brand
This is not a pilot. Every month, thousands of real transactions run through Kaval Pay: routed, validated and confirmed in seconds, with full traceability for every institution.